Frequently Asked Questions
Do you have additional files for your order?
After placing your order, go to the customer portal and open your order. Scroll down to the message area and attach your file directly there. Files up to 134 MB can be uploaded directly. For larger files, please upload them to WeTransfer or Google Drive and include the share link as a message in your order.
Open your order in the customer portal and attach your STL file in the message area below. Files up to 134 MB can be uploaded directly. For larger files, please upload them to WeTransfer or Google Drive and include the share link as a message in your order.
Photos help us ensure the best fit. Open your order in the customer portal, scroll down to the message area below and upload your photos directly there.
After your order, you will receive a confirmation email with a direct link to your order. You can also access the customer portal directly here at any time: customer portal
Measurement Guide
- Tube Diameter
- Tube Height
- Height of Circumference Measurement
- Shaft Circumference
- Calf Circumference
- Ankle Circumference